Customer Service Supervisor ➤ Basic $3500 / 5 days / Logistics MNC

MTC Staffing Pte Ltd

Customer Service Supervisor ➤ Basic $3500 / 5 days / Logistics MNC

MTC Staffing Pte Ltd


Job Nature: Permanent

Position Level: Experienced

Job Category: Customer Service, Freight Services, Supply Chain, Transportation/Shipping

Qualification: Bachelor's / Honours

Salary: Login to view


  • Leading 3rd Party Logistics MNC
  • Basic : $2500 - $3500
  • Mon-Fri (8.30am-6pm)
  • Attractive Remuneration Package
  • Location : Tuas Area


 

Main Responsibilities :

  • Supervise the Customer Service Team in daily logistics operations..
  • Provide coaching on operating procedures and meeting customers' requirements.
  • Provide on-the-job training and ensure their competency in carrying out their job duties.
  • Ensure all relevant transactional records and warehouse receipts/issues are filed accordingly. 
  • Make recommendations to improve work processes and service levels.
  • Backup on Monitoring the AED compliance on OD permit declaration during his/her absence.
  • Backup on respond to Customer Feedback Request (CFR) for root cause analysis and to implement the corrective or preventive actions (CAR)
  • Letter of Credit- Reduce the  LC discrepancy and improve LC lead-time improvement (KPI- monthly review)
  • Prepare customers’ KPI reports.

 

Job Requirements :

  • Diploma / Degree in any field, preferably in Logistics / Supply Chain

  • 3-5 Years relevant experience in Logistics Operations, with 1 year in Supervisory capacity

  • Good analytical and problem-solving skills 

  • Singaporean Only

 

 

 

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [Click Here to Email Your Resume]

**Only shortlisted candidate would be notified**

 

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Company Overview

MTC STAFFING is a Recruitment and HR consulting firm that serves leading businesses and organizations across various industries. We provide total recruitment and staffing solutions, offering comprehensive scope of human resource services that include:
 
  • Executive/Specialist Search
  • Permanent Placement
  • Contract Placement
  • Bulk/Mass Hiring Projects
  • Work Pass/Payroll Services
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