ECommerce Key Account Manager (West/Logistics/up to $7000)

Manpower Staffing Services (Singapore) Pte Ltd

ECommerce Key Account Manager (West/Logistics/up to $7000)

Manpower Staffing Services (Singapore) Pte Ltd

Job Nature: Permanent

Job Category: Brand/Product Management, Digital/Online Marketing, Account Management

Qualification: Bachelor's / Honours

Salary: Login to view

  • Manage a group of brands (Key Accounts) to deliver sales and profitability targets based on the company's goals for all marketplaces through the implementation of appropriate/unique strategies for these key accounts.
  • Establish, maintain and expand relationships with both brand owners/principal and online marketplaces while effectively execute and align marketing/promotional campaigns with key stakeholders i.e. online retailers, online marketplaces, and brand owners.
  • Track e-Commerce account websites for optimization opportunities, including pricing, placement, promotion and content.
  • Lead the demand planning cycle and responsible for stock management of key accounts' SKUs to ensure sustainability of key accounts' commercial outcome.
  • Coordinate with the Operations and Customer Service Team to ensure e-store execution excellence; maintaining outstanding store rating and chat response rating.
  • Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses to determine how best to service and motivate key accounts to stay with the business.
  • Maintain an updated sales funnel and participates in regular sales reviews.
  • Maintain data and information relevant to key accounts for conducting analyses that influence account-specific decision making; use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits.
  • Responsible for assessing, clarifying, and validating the brand owners' needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business's standards.
  • Responsible to lead solution development for the identified improvement areas, coordinating involvement of any relevant business personnel.
  • Responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business.
  • Assist in the identification and evaluation of business opportunities by keeping an eye out for business best practices, trends, and principals that will enable the Gateway department to keep consumers satisfied and loyal to the business.

  • Min 5 years of proven working experience in e-commerce, sales, consultation and/or digital marketing will be good or more so as an online selle
  • Good communication and interpersonal skills with aptitude in building relations with professionals of all organizational level
  • Independent, resourceful, detail-oriented & analytical
  • Proficiency in Microsoft Excel and PowerPoint

Interested Applicants Please send your updated resume to [Click Here to Email Your Resume]

Tay Tong Fang Nicole (R1546889)
Manpower Staffing Services (S) Pte Ltd
EA Licence No. 02C3423

Tay Tong Fang Nicole License No. 02C3423 Personnel Registration No. R1546889

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