Customer Service Officer (LIVE Chat) x4 @ Bedok - Up to $3700 + Allowance) - ZN

ScienTec Personnel

Customer Service Officer (LIVE Chat) x4 @ Bedok - Up to $3700 + Allowance) - ZN

ScienTec Personnel


Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Call Centre, Customer Service, Advertising/Media Buying, Digital/Online Marketing

Qualification: Bachelor's / Honours, Masters / PhD

Salary: Login to view


• Leading Social Media Platform
• No Experience Required
• Great Learning Opportunities


Responsibilities:

  • Provide personalized customer service via emails and LIVE chats to B2B clients
  • Work closely with clients to understand their needs and deliver consultative support
  • Perform data analysis and data-informed initiatives to improve customer experience and drive business growth
  • Optimize workflows and improve operational efficiency
  • Communicate progress of monthly and quarterly initiatives to stakeholders 
  • Gather feedback to enhance products and customer experience 


Requirements:

  • At least Degree in any field; or Diploma with 3 years of customer service experience
  • Confident in managing regional clients
  • Able to start work on short notice


Other Information

Working Days: 5 days between Monday and Sunday

Working Hours: 44 Hours Per Week, as planned

Salary: Basic up to $3200 (commensurate with experience) + Monthly Incentives + Shift Allowance

Work Location: East

 

To apply, please send your updated resume to [Click Here to Email Your Resume].

 

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We will contact you if your skills and experience are suitable for the role, or if there is a similar opportunity that is available presently or in the future.

 

Teo Zhi Yin | R1222405

ScienTec Consulting Pte Ltd | 11C5781

Company Overview

ScienTec Personnel (a division of ScienTec Consulting Pte Ltd) is a multi-award winning recruitment agency specialising in general staffing for permanent, temporary and contract positions across all industries. Since its inception in 2001, ScienTec Consulting has redefined the standards of HR services by transforming organisations across Asia Pacific with its 4 principal services: Staffing, Executive Search, Outsourcing and HR Consulting. The group's 20 industry awards including Best Candidate Experience at Asia Recruitment Awards 2016 and Best Recruitment Consultant at Global Recruiter Awards 2016, and its more than 600 testimonials are the results of its high service standards centered on its core value of 'People First, Always'.

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