Management Trainee

Mind Stretcher Education Pte Ltd

Management Trainee

Mind Stretcher Education Pte Ltd


Position Level: Entry Level, Experienced

Qualification: Bachelor's / Honours

Job Nature: Permanent


We are looking for suitable candidates to join us at Mind Stretcher, Singapore’s Premier Chain of Enrichment Centres, as Management trainees. Develop your potential with us in one or more of the following areas:

  1. Marketing & Sales
  2. Customer Service
  3. Finance
  4. Human Resources


You will be trained in the full suite of centre operations, which include coordinating marketing campaigns, budget planning, people management, quality assurance and outstanding customer service delivery.

 

Overall Job Objective
Forge excellent relationships with customers, render exceptional customer service experiences, and provide administrative support to students, parents and teachers at the learning centres.

 

Key Responsibilities:

  • Attend to walk-in customers and incoming phone enquiries
  • Provide professional customer service and information to customers
  • Provide prompt assistance to all enquiries and ensure proper follow-up and closure
  • Processing student registrations and payment
  • Coordinating and collating of financial-related reports
  • Effective resource planning for centre operations
  • Drive sales and KPIs
  • Expand and develop customer base


Ad-hoc Responsibilities:

  • Provide administrative support to teachers when required
  • Coordination and timely arrangement with relief teachers
  • Assist in marketing-related events


Requirements:

  1. Possess at least a Diploma or equivalent qualifications;
  2. Able to work on rotating morning and afternoon shifts (e.g.: 9am to 6pm and 1pm to 10pm);
  3. 5-day work week including one of the weekends;
  4. Bilingual in English and Mandarin to handle English / Chinese-speaking customers;
  5. Service-driven and goal-oriented;
  6. Engaging personality & excellent communication skills;
  7. Confident and tactful in handling customer’s needs;
  8. Excellent team player and people-oriented personality;
  9. Possesses the drive to challenge oneself and exceed expectations;
  10. Adapts to challenges calmly in a constantly changing environment;
  11. Meticulous and systematic with administrative procedures;
  12. Familiar with MS Word and Excel


Applicants who are interested in this role are invited to apply with their comprehensive resume with full details and recent photograph via the "
Apply Now" option.

We regret that only shortlisted applicants will be notified.


Company Overview

EDUCATORS 1st EVERYTHING ELSE COMES 2nd
Since our establishment in 2002, Mind Stretcher has been providing high-quality tutorial and enrichment programmes to students in Singapore through innovative and effective pedagogies. With our consistent and stellar track record in producing academic Achievers and High Achievers over the years, we are the tuition and enrichment centre of choice for many parents.
We believe that all students have the potential to excel, regardless of their individual ability. At Mind Stretcher, we strive to stretch every young mind and the potential of each student to the fullest.
... Learn More

View All Jobs