Application Developer & Support Consultant

iqDynamics Pte Ltd

Application Developer & Support Consultant

iqDynamics Pte Ltd


Job Nature: Permanent

Position Level: Experienced

Job Category: IT-Software/Development

Qualification: Bachelor's / Honours

Salary: Login to view


Responsibilities:

  • Attend to customer support requests on queries or problems on Application Software.
  • Check, Debug, rectify and test system on program error to ensure resolution.
  • Perform Data fixes, Technical Bug fixes and Configuration fixes
  • Ensure smooth workflow processes and attainment of service level commitments.
  • Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.
  • Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users
  • Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required
  • Ensuring quality assurances, user acceptance and implementation of completed customization
  • Logging of tickets and all transaction on the Support ticketing tool


Requirements:                                                                                         

  • Diploma or University Degree in Information Technology, Computer Science or related disciplines
  • At least 2-3 years’ experience in Application Software Development & Support environment preferably from Solution Provider environment
  • Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required.
  • Microsoft SQL Reporting Services will be an added advantage
  • Strong and proactive approach to problem-solving and inquisitive mind-set
  • Ability to manage and meet customer expectation and delivery time lines
  • Prior experience in developing and/or supporting enterprise business application such as Student Management Systems, Human Resource Management Systems is an added advantage.
  • Able to communicate effectively and willingness to work hard to achieve results;

    Shown ability to work with other team members


Company Overview

IQ Dynamics Pte Ltd is a regional software and services company with 24 years of strong track records in providing solutions to clients in the various industries. We provide Campus management system and Human Capital Management solutions utilizing latest internet, web and mobile technology and deliver them through Cloud computing. Our Subsidiary, INET Dynamics Pte Ltd is a leading company in providing Microsoft ERP solutions together with IT infrastructure and Cloud services. We are certified Gold partner of Microsoft in Application Development as well as Cloud Platform. The company was voted Talent management (employee assessment and learning management ) HRM Asia Readers’ Choice award winner 2017. We are voted as finalist of talent management software and bronze winner of learning management software in HR vendor of the year 2017 event.
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