The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

Project Officer, Information Technology (1-Year contract)

About EDB

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit [Click Here to Email Your Resume]


The Information Technology Division creates, implements IT solutions for EDB and provides IT services and support to EDB users.

As a Project Officer of IT Business Technology team, your key responsibilities include:

1) Analyse, enhance, testing, troubleshoot and solve issues related to mission critical applications for EDB users

  • Work with application development teams to analyse and design enhancements to systems
  • Perform testing on systems enhancements prior rolling out to EDB users
  • Responding to queries and guide users on the usage of the systems and liaising with system owners and support team from vendors
  • Creating, maintaining and managing the relevant knowledge/records in the system and processes related to IT services
  • Perform project management tasks

2) Executing change management tasks for IT systems

  • Conducting application trainings for end users - Including planning, organising and managing the logistics, material and administrative requirements for trainings and briefings
  • Working with the team to prepare the communique to users on system/service changes and scheduled service disruption.
  • Liaising with users and IT team to manage changes on IT services

JOB REQUIREMENTS

To meet the challenges of this role, you must have/be:

  • Minimum of Bachelor’s Degree in Computer Science, Computer Engineering, or related disciplines
  • Prior experience in running Application Support, Project Management or Business Analyst in the IT-related industry would be desirable
  • Prior experience in Microsoft Dynamic or other CRM products will be advantages
  • Excellent interpersonal and communication (verbal and written) skills with demonstrated customer service mind-set and ability to engage multiple stakeholders
  • A team player
  • Resourceful, adaptable and able to work with minimal supervision. Proactive and self-motivated with the ability to focus on priorities and deliver in a fast paced environment
  • Internet-savvy and proficient in using MS Office, especially Outlook, Word, Power Point and Excel
  • Singaporean or PR

  

[ How do I get there? ]  [ Email this job ]