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Join Us For a Meaningful Career

 

Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family, in one of the following fields:

Enforcement


Enforcement

 

"There is great satisfaction when we manage to recover the employee's CPF contributions, particularly when we can help more vulnerable groups like the low-wage workers."

 

Khoo Lee Shan
Senior Investigation Officer (Recovery)
 

Management of CPF Schemes

CPF Schemes

 

"I took up the Education Reimbursement Scheme to complete my part-time degree and was subsequently sponsored for a graduate diploma in Leading and Sustaining Change Management under the Training Sponsorship Scheme. I was also exposed to different portfolios to take on more challenging roles and to develop my potential."

 

Joanne Tan Hwee Guek
Assistant Director
(Member Accounts Services)
 

Customer Service


Customer Service

 

"Our Parent-Care Leave gives me time to accompany my parents for their medical appointments."

 

Haryati Bte Zainal Abidin
Assistant Head
(Service Centre & E-service)
 

Information Technology

Information Technology

 

"Unlike the other organisations I've worked for, CPF Board has a unique culture where our Core Management communicates and interacts with staff frequently and efficiently. There is no lack of open avenues to facilitate such communication within the Board."

 

Sameer Javad
Senior IT Consultant
(Member Application Systems 1)

Career Opportunities


The CPF Board is the trustee of members' CPF savings. We seek to protect and preserve the value of the savings. We provide fair market returns at minimal risk, while opening avenues for members to seek higher returns on their own after carefully considering the risks involved. The guiding principle is prudence. And returns should contribute towards the member's well-being in his retirement.

In CPF Board, we believe in achieving our mission and vision through motivated people who are committed to learn, improve and innovate. We do so by creating a conducive work environment and by attracting, nurturing and retaining talent. We provide competitive rewards & benefits to our staff. We develop our staff through well-structured training & development programmes and career development planning.

Behavioural Analyst - Contract

Behavioural Analyst – Contract

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 4 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family. 

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

[Seniority of appointment will commensurate with relevant work experience.]

The Behavioural and Research Insights Team (BRIT) adopts a multi-disciplinary approach comprising Research-Design-Test (RDT) so that the Board can nudge CPF members to make better decisions to meet their retirement goals, and earn their trust and goodwill in the CPF system.

Job Responsibilities

The job holder is responsible for interpreting academic literature and random controlled experimentation to explain behaviour and think about nudges and using various frameworks.  The job holder will apply the RDT methodology in the business functions, train CPFB officers on RDT, and set up a network of RDT expertise.  Key responsibilities include:

  • Collaborating with various business functions to help them understand problems from a behavioural science perspective
  • Conducting fundamental research using behavioural data and user research insights to help ideation and communication
  • Creating frameworks to help define customer problem / behaviour better
  • Designing experiments and interpreting results
  • Post-deliverables review including deciphering the results for analysis, assessing the effectiveness of the interventions, and counter-proposing alternatives / workaround solutions
  • Developing a good comprehension of the business functions, parameters and both the business’ and members’ behaviours to design and proof test the RDT methodology to drive the business outcomes, including influencing members for effective decision-making on their retirement planning.

Job Requirements

  • Tertiary qualification with relevant work experience in applying behavioural science concepts and experimentation design
  • Preferably with relevant knowledge/expertise in behavioural science concepts and experimentation design
  • Knowledge of statistics programs (SAS, Tableau, R and Python)
  • Resilient to work under pressure and resourceful
  • Passionate about creating experiences that fuse non-digital and digital through research, analytics, design and delivery
  • Experience with UX and design thinking is a bonus
  • Able to work both independently and effectively as a team