CPF banner - Building Assurance, Securing Our future

 

 

Why Join Us

 

We serve more than 4 million CPF members, safeguarding $400 billion of their savings and helping them to meet their retirement, healthcare and home ownership needs.

We pull together as one Team CPF, committed to enabling Singaporeans to have a secure retirement. We believe in your potential, and the CPFB Academy will help you to grow professionally in your career with us. We care for you and your family, and our warm and friendly culture will make you feel right at home.

We offer a wide range of career options, with more than 60 departments in the following job families:

Policy and Corporate Management

Our policy, statistics and research teams design policies based on strong data-driven research and business intelligence. The Corporate teams provide professional expertise in Communications, Strategic Planning, Audit, Legal, Risk Management, Finance and Human Capital Management.

 


Customer Service

Our Customer Service team provides personalised services to our members to help them make informed choices to optimise their CPF savings.
 

CPF Schemes Management

Our Schemes Management team oversees the CPF accounts of all our members, providing effective services for members to access savings for approved users to meet their retirement, healthcare, housing and other needs.

 



Agency Services

We work with other government agencies to implement and administer national schemes such as the GST Voucher, Workfare Income Supplement and Silver Support Scheme to benefit citizens.
 

Infocomm Technology

Our IT team is the backbone of our operations, providing secure and innovative technology solutions to serve our members.

 






Enforcement

We work with employers to ensure our CPF members receive accurate and timely CPF contributions.

 

Career Opportunities


The CPF Board is the trustee of members' CPF savings. We seek to protect and preserve the value of the savings. We provide fair market returns at minimal risk, while opening avenues for members to seek higher returns on their own after carefully considering the risks involved. The guiding principle is prudence. And returns should contribute towards the member's well-being in his retirement.

In CPF Board, we believe in achieving our mission and vision through motivated people who are committed to learn, improve and innovate. We do so by creating a conducive work environment and by attracting, nurturing and retaining talent. We provide competitive rewards & benefits to our staff. We develop our staff through well-structured training & development programmes and career development planning.

Senior Manager/Manager (MediShield Life Governance & Coverage - USI) - Contract

Job Responsibilities

  • Review the integration of services and communications across healthcare financing schemes
  • Work with internal stakeholders to understand user values and needs, and translate these into service concepts and solutions
  • Conduct user testing and prototyping to develop service design concepts into solutions
  • Keep informed on emerging service design technologies and methodologies
  • Work with Ministries and external stakeholders to implement the policy requirements for the new healthcare financing schemes
  • Work with internal stakeholders (IT, legal, finance, customer service support teams) to implement the systems and operational processes
  • Review of policy guidelines and operational processes.
  • Supervise reporting Executives and oversee daily operations

Required Attributes

  • Relevant working experience in Design Thinking, Behavioural Insights or User Experience Design would be an advantage
  • Strong analytical skills with excellent written and verbal communication skills
  • Able to work independently and as a team, demonstrating strong interpersonal and organisational skills
  • Resilient and resourceful

  

  [ Email this job ]

Visit www.cpf.gov.sg/careers to find out about working in CPF Board.

You can email your enquiries relating to career or internship opportunities with CPF Board to hr@cpf.gov.sg