Identify, analyse, and monitor issues that affect profitability, growth, and quality of courses/ programmes and trainers.
Utilise data to solve key business problems. S/he is responsible for providing relevant insights to help the team make the right decisions, address key challenges, and identify new ways to grow.
Perform financial analysis and modelling.
Provide operational insights to achieve key performance indicators.
Leverage market/ customer research, trends, and competitor analysis to drive revenue, increase signup for courses and enhance participant loyalty.
Utilise customer information from CRM data and customer research to understand trends and opportunities.
Summarise insights from analysis and clearly communicate analytical findings in a cohesive story.
Provide analytical support to all aspects of the team’s business.
Degree, preferably with specialisation in Business and/ or Analytics.
3-5 years of relevant experience.
Prior experience in the education sector and programme co-ordination will be advantageous.
Service-oriented, with strong interpersonal and communication skills.
Excellent organisational and computer skills.
Able to work independently while supporting a team in a fast-paced environment.
A team player who is meticulous, takes initiatives and able to multi-task.
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Help us improve BrightMinds by providing feedback about this job:
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using BrightMinds you are agreeing to comply with and be subject to the BrightMinds
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.