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Senior Executive, Planning (1-year contract), SMU Academy job in Singapore at Singapore Management University

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Senior Executive, Planning (1-year contract), SMU Academy at Singapore Management University

Senior Executive, Planning (1-year contract), SMU Academy

Singapore Management University Singapore Contract
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  • Identify, analyse, and monitor issues that affect profitability, growth, and quality of courses/ programmes and trainers.
  • Utilise data to solve key business problems. S/he is responsible for providing relevant insights to help the team make the right decisions, address key challenges, and identify new ways to grow.
  • Perform financial analysis and modelling.
  • Provide operational insights to achieve key performance indicators.
  • Leverage market/ customer research, trends, and competitor analysis to drive revenue, increase signup for courses and enhance participant loyalty.
  • Utilise customer information from CRM data and customer research to understand trends and opportunities.
  • Summarise insights from analysis and clearly communicate analytical findings in a cohesive story.
  • Provide analytical support to all aspects of the team’s business.

  • Degree, preferably with specialisation in Business and/ or Analytics.
  • 3-5 years of relevant experience.
  • Prior experience in the education sector and programme co-ordination will be advantageous.
  • Service-oriented, with strong interpersonal and communication skills.
  • Highly analytical.
  • Excellent organisational and computer skills.
  • Able to work independently while supporting a team in a fast-paced environment.
  • A team player who is meticulous, takes initiatives and able to multi-task.

Other Information

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Recommended Skills

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