Senior Assistant Manager, Enterprise IT job in Ntu Main Campus, Singapore at Nanyang Technological University

An instrumental role in articulating the functional needs and translating into IT solutions that will support the overall University goals, the incumbent will work closely with the various departments within the University to analyze and define user requirements, recommend and evaluate appropriate end-to-end IT solutions; manage project and change implementation; as well as maintaining and supporting of the system implemented.

Responsibilities:

• Design, code, test and document all new or modified existing applications

• Investigate and resolve application functionality related issues and provide first level support and troubleshoot HR applications issues

• Works with stakeholders to gather business requirements analysis for the development and implementation of new applications and for enhancements to existing applications

• Coordinate with vendors and stakeholders to organize project expectations

• Liaise closely with stakeholders and build good rapport

• Writes detailed descriptions of user needs, business process functions, and steps required to develop, improve, automate, or test information systems.

• Prepares workflow charts and diagrams to specify operations to be performed by computer programs and business users.

• Produce technical documentation for new and existing applications. Updates existing documentation as changes and patches are implemented

• Work with various teams to design and architect the end-to-end application solutions

Requirements:

• A recognised polytechnic diploma/degree in IT

• 3 - 5 years of Information Technology experience with hands-on technical roles in the field and relies on experience and judgement to plan and accomplish goals

• Good project management skills with effective results focus capability

• Experience in the development and implementation of standards, procedures, and guidelines to support operational processes

• Extensive knowledge of data processing, hardware platforms and enterprise software applications

• Good technical experience with systems networking, databases, web development, and user support

• Strong analytical and problem-solving skills

• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities

• Experience in low-code application development, .Net and RPA will be an added advantage

In line with Singapore’s nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click [ Link removed ] .