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Assistant Director, InfoComm Infrastructure (SAP & Infrastructure Specialist) job in Ntu Main Campus, Singapore at Nanyang Technological University

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Assistant Director, InfoComm Infrastructure (SAP & Infrastructure Specialist) at Nanyang Technological University

Assistant Director, InfoComm Infrastructure (SAP & Infrastructure Specialist)

Nanyang Technological University Ntu Main Campus, Singapore Permanent
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SAP Basis Infrastructure Management

  • Propose and implement day-to-day SAP basis administration activities following the best practices in a large-scale enterprise setup.
  • Provide operational and project support keeping focus on meeting project milestones.
  • Ensure SAP based systems operate reliably and efficiently in a secure environment.
  • Ensure the adherence of standards and SAP best practices.
  • Work closely with functional and business teams to adequately support solution business requirements.
  • Responsible for the support and proactive monitoring of core SAP applications including installation, performance, break fixes and change requests per business requirements.
  • Ensure that changes to SAP are delivered in line with business standards.
  • Research complex application/System integration issues with functional teams; examine integration between various systems (SAP and non-SAP) for inconsistencies.
  • Assist with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions.
  • Participate in Business Continuity planning and Disaster Recovery testing to help ensure business continuity.

Compute and Storage Infrastructure Management

  • Manage large-scale enterprise systems comprising of Intranet applications and administration systems in a hybrid environment.
  • Plan and design compute & storage architectures comprising of on-premise, cloud and hybrid infrastructure.
  • Plan and design end-to-end service monitoring strategies for hybrid infrastructure, to support systems, network and application performance correlation, optimization and fine tuning.
  • Plan and design data storage strategies comprising of SAN, NAS and HCI storage solutions.
  • Plan and design backup strategies according to business requirements and data retention policies.
  • Perform capacity planning to size compute and storage resources to meet the demands of various application workload.
  • Coordinate with business analysts, schedule and perform system updates and upgrades, with minimal business impact.
  • Review system security, perform system hardening, apply regular or adhoc security patches to ensure compliance with IT security policies.
  • Perform acquisition via quotation or tendering covering feasibility studies and conceptual designs, tender specifications, evaluation, and implementation.
  • Project manage the implementation and the roll out of key IT initiatives and systems.


  • A recognized diploma or degree in IT or related fields or equivalent work experience
  • Excellent technical understanding of SAP products with minimum of 5 years of experience in BASIS support.
  • Excellent knowledge of SAP technical architecture with hands-on experience.
  • Experience in working on large SAP implementation projects including full testing life cycle and post go-live support.
  • Thorough knowledge of SAP software and HANA databases, as well as working experiences in key business applications including SAP Solution Manager, SAP HANA, SAP Ariba, SAP CPI.
  • Experience in working with SAP installations, upgrades maintenance, monitoring, troubleshooting of issues and tuning and optimization.
  • Experience in working with SAP HEC (HANA Enterprise Cloud) services will be a plus.
  • Good knowledge on Windows / Linux OS administration, VMware virtualization, Hyper-Converged Infrastructure (HCI), NAS/SAN storage, failover clustering, SAN replication, and other high availability technologies.
  • Good experience in IIS, Apache web server management.
  • Good experience in SharePoint Teamsites, OneDrive setup and operations.
  • Operational knowledge in system security hardening.
  • Knowledge and experience in implementing backup and recovery strategies.
  • Scripting knowledge required to automate systems tasks, eg Powershell, Bash.
  • Experience in Incident Management, Change Management and Problem Management, Release Management.
  • Experience in developing technical documentation, designing blueprints and technical workshops.
  • Good understanding of the benefits of using state of the art methods and tools and their applications on a particular engagement; contributing to continuous development of methods and tools.
  • The following certifications will be an added advantage
    - SAP Basis related certifications
    - Nutanix Certified Professional (NCP) or equivalent
    - Certified Cloud Solutions Architect or equivalent (AWS, Azure or GCP)
    - Certification in ITIL Foundation Level v3 and above
  • Experience in system administration of Windows Server 2016 or above, Red Hat or Ubuntu Linux

Hiring Institution: NTU


Recommended Skills

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