Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
SG
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Order Fulfilment / sales Support coordinator ($2K to $2.8K) job in Central Area at Recruit Express Pte Ltd

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply Now
Order Fulfilment / sales Support coordinator ($2K to $2.8K) at Recruit Express Pte Ltd

Order Fulfilment / sales Support coordinator ($2K to $2.8K)

Recruit Express Pte Ltd Central Area Permanent
Apply Now
Reporting to the Service Support Manager, you are responsible for the day-to-day support to the service operations activities for Singapore. 
Key Responsibilities:
  • Work closely with internal partners (field engineers, technical support, service sales, etc.) and external customers (direct end users and channel partners) to build rapport and to have a thorough understanding of needs, expectations and requirements in order to deliver on business objectives and help our customers achieve their goals and meet our service level agreements.
  • Respond effectively and efficiently to customer inquiries and to promptly provide status updates where applicable and to handle and process escalations where necessary
  • Ensure compliance to company policies and procedures (References SOPs, WINs, and approval processes) and to maintain a good record of documentation for the purpose of audits
  • Answer inbound inquiries about product information, quotation, order status and complaints etc. in courteous manner to meet KPI
  • Manage service tickets in association with customer inquiry / repair requests
  • Keep efficient communication with relevant departments to ensure a total smooth order-to-cash flow and support sales/service team to achieve business target.
  • Take customer satisfaction as high priority, handle customer requests, inquiries and complaints in a proper and timely manner.
  • Addressing and solving challenges as and where necessary with the relevant stakeholders.
  • Learning and adhering to the local and corporate’s compliance requirement when executing the business processes.
  • Continue in driving self-improvement to deliver good quality of service to both internal and external customers.

Requirements 
  • Minimum GCE ‘O’ Level with 1 to 2 years of experience in order-processing or customer service or sales support experience 
  • Diploma candidates without any working experience are welcome to apply - training provided 
Salary range: $2K to $2.8K 
US MNC 
Interested candidates, please forward your resume to [ Email address blocked ]  
Consultant: Huang Jingsheng Kevyn (R1333338) 
Recruit Express Pte Ltd (99C4599) 

Recommended Skills

  • Auditing
  • Business Planning
  • Business Processes
  • Customer Satisfaction
  • Customer Service
  • Product Information Management

EA License No.

99C4599

EA Personal Registration No.

R1333338
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve BrightMinds by providing feedback about this job:

BrightMinds TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using BrightMinds you are agreeing to comply with and be subject to the BrightMinds Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.